Seamlessly transfer calls to any device, anytime
Say goodbye to long wait times. Ensure every call reaches the right agent. Deliver exceptional experiences for both your agents and customers.
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Ensure every call connects seamlessly
Stop losing opportunities to missed calls. Our system ensures calls are directed to the appropriate agent or team every time.
Easily forward calls to your mobile or landline, ensuring they reach you wherever you need them.
With click-to-call functionality, you can make calls directly from your mobile number, ensuring connectivity even with a weak internet connection.
Stay connected by routing calls to both your web and mobile apps simultaneously.
Decide what happens to missed calls, forward them to voicemail, a queue, an external number, or simply dismiss them.
Develop a team that is not limited by geographical boundaries
Forward calls to any device or number, keeping your team connected no matter where you’re working from around the globe.
- Forward calls seamlessly, no matter where your team members are located.
- Simplify travel and commuting for your employees.
- Enhance the Continuous Call Experience for Efficiency and Reliability.
- Handle more queries and scale your operations faster.
- Route calls to mobile or voicemail to extend after-hours support.
Maximize overall customer satisfaction
Improve accessibility and ensure smooth call flow, helping agents and customers maximize every call.
Connect every call to the nearest agent, ensuring customers avoid long hold times.
Capture every important conversation, leading to a better calling experience and more successful deals.
Forward calls to agents' current location or device, ensuring a consistently exceptional calling experience.
Route calls to the most qualified agent or department, resolving customer issues faster and more efficiently.
Experience richer customer calls with Bling's features
Call Recording
Record and track every call on your numbers to monitor team performance more effectively. Easily share these recordings for further analysis.
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Boost Outreach with Sales Dialer
Speed up your sales pipeline with dialing automation. Increase outreach and close deals faster than ever.
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Business hours
Customize business hours for each phone number and receive calls at your convenience. Control what happens to calls after hours.
Block Unwanted Numbers
Effortlessly blacklist and block spam callers or bots, ensuring you only receive important calls.
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Website Click-to-Call
Allow website visitors to connect with your business instantly with a single click.
Call Routing
Distribute calls based on your team's workload. Decide whether to ring multiple phones simultaneously or in a specific sequence.
Secure Connection
Protect your line for secure transactions and confidential information sharing. Disable call recording during sensitive calls.
Live Queue Callback
When agents are busy, inbound customers are listed in the Live Queue Box, giving them the option to request a callback for later attention.
Call analytics
Analyze sentiment, emotions, keywords, and patterns in customer calls to make more informed decisions and take effective actions.
Easily Integrate Bling with 5,000+ apps using
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Most asked questions about call forwarding
Why is call forwarding important for small businesses?
What are the benefits of call forwarding?
What types of businesses use virtual call forwarding services?
Which call forwarding service should you choose?
Call forwarding is a telecommunication feature that redirects incoming calls from one phone number to another. By forwarding calls to a mobile phone, another office line, or even a voicemail system, small businesses can maintain seamless communication with clients and partners.
Ensures continuous availability: A call forwarding system allows small businesses to remain reachable even outside regular business hours by redirecting incoming calls to other devices like mobile phones.
Supports remote and flexible work: With call forwarding software, employees can manage business phone calls from any location, ensuring smooth communication while working remotely or on the go, which promotes a flexible work culture and accommodates diverse employee needs.
Reduces missed opportunities: By automatically forwarding calls to available team members, businesses can avoid missed calls and lost sales opportunities, improving customer satisfaction, as timely responses can lead to increased conversions and customer loyalty.
Improves customer experience: The ability to route calls to the right person quickly enhances customer service, ensuring inquiries are addressed in real time, increasing client trust and encouraging long-term relationships with customers who feel heard and valued.
Cost-effective communication solution: Instead of investing in complex phone systems, small businesses can use Bling services to handle higher call volumes without additional infrastructure costs, allowing them to allocate resources more efficiently and focus on growth and innovation.
Minimizes missed calls: With call forwarding software, businesses can reduce the number of missed calls and missed opportunities by routing calls to other available devices or team members.
Improved customer satisfaction: By forwarding calls to the right person instantly, you ensure quicker response times, which enhances the customer experience and builds stronger client relationships.
Supports remote and distributed teams: For businesses with remote or distributed teams, a call forwarding feature allows calls to be answered from any location, ensuring seamless team communication.
Increased employee productivity: Call forwarding services allow employees to handle business calls while on the go, leading to more efficient time management and higher productivity.
Scalability for growing businesses: As your business grows, a call forwarding system can scale with you, allowing more team members to handle inbound calls and providing flexibility in managing larger call volumes.
Efficient call management: With call forwarding software, businesses can set up call routing based on time, department, or availability, ensuring business phone calls are directed to the right person without delay.
Better handling of high call volumes: During peak hours, a call forwarding feature efficiently manages inbound calls by distributing them among available employees, avoiding unanswered calls and overloading a single team member.
Integration with virtual phone systems: Many virtual phone systems offer call forwarding as a built-in feature, allowing you to manage business phone numbers and route calls without needing physical phone lines.
Small businesses and startups: Small businesses use virtual call forwarding to manage calls professionally without the need for expensive office setups, ensuring they never miss important customer inquiries.
Remote teams and freelancers: Remote teams and freelancers use call forwarding services to handle phone calls from any location, ensuring smooth communication.
Customer service and support centers: Customer support teams rely on call forwarding to route incoming calls to available agents, improving response times and managing high call volumes efficiently.
E-commerce and online businesses: E-commerce businesses use call forwarding systems to efficiently manage customer support and order inquiries, ensuring timely responses across different departments.
Healthcare and medical practices: Healthcare providers use call forwarding services to route patient calls to available staff, ensuring prompt assistance and better management of incoming inquiries.
Sales and marketing teams: Sales teams use call forwarding to stay connected with clients, ensuring they never miss an opportunity to engage with potential leads or customers through forwarded calls.
Mobile compatibility: When choosing a call forwarding system, it is essential to select one that works seamlessly with your mobile phone or cell phone. This ensures that you can handle business calls from anywhere, providing you with the flexibility to stay connected while on the go.
Remote access: It’s important to opt for a remote call forwarding app that allows you to forward incoming calls to your mobile devices when you are away from the office. This feature enables you to maintain communication with clients and colleagues, regardless of your physical location.
Call routing customization: Look for a service that lets you customize how forwarding redirects incoming calls. This ensures that calls can be routed based on factors such as time, department, or availability, enhancing overall efficiency.
Virtual phone system integration: Choose a solution that integrates seamlessly with a virtual phone system. This integration enables you to manage multiple business phone numbers easily without requiring a physical office setup, streamlining your communication processes.
Cost-effective and easy to use: Finally, it is crucial to select a call forwarding service that is both user-friendly and affordable. A straightforward solution that meets your business needs without requiring complex infrastructure will allow you to focus on what matters most — growing your business.
Learn more about Bling's Solutions
Frequently asked questions
What is a call forwarding service, and how does it work?
Call forwarding is a practical business phone system feature that allows you to redirect incoming calls to a different phone number or device of your choice. This is especially handy when your team is on the move, working remotely, traveling, or needs calls directed to a specific line. It allows you to remain reachable and available for the calls that matter to you, leading to a seamless communication flow. This way, your business can stay responsive and more accessible to the customers.
How many phone numbers can I use for call forwarding?
Bling allows you to use multiple phone numbers for call forwarding, providing flexibility to manage various lines as per your business needs.
Can I deactivate call forwarding?
Yes, you can deactivate call forwarding at any time by accessing your settings in the Bling app or dashboard.
Can I forward calls to an international number?
Yes, you can forward calls to an international number using Bling, making it a flexible option for global communication.
How much does call forwarding cost?
Check our pricing page for detailed information on costs associated with different features.
Can I forward calls to an 800 number?
Yes, Bling allows you to forward calls to an 800 number, enabling you to manage toll-free customer service effectively.
Can I integrate call transfer software with my CRM and other business tools?
Yes, Bling can integrate with popular CRM systems and other business tools, allowing you to manage calls effectively while keeping all your communications organized.
Can I edit my call forwarding rules?
Absolutely! You can easily edit your call forwarding rules at any time through the Bling dashboard to adjust your preferences as needed.