It’s Nothing Personal and It Shouldn’t Be! Here Are 3 Reasons Why You Shouldn’t Use Your Personal Phone for Business!
Author: Ellice Dojillo
Date: August 12, 2022
Your personal phone may seem like the best choice for your customers to call, especially if you’re a small business since it’s already a phone number at the tip of your fingers, but there are a ton of disadvantages that can come out of this seemingly harmless idea. Today, we dissect 3 of them!
Rosanna has decided to start up her own small business, specializing in interior design. She’s established a ton of connections from companies she worked for as an interior designer. As a result, the moment she opened up her business to the world, she already received a long queue of customers just waiting to get their special places (whether it be their homes or offices) designed with her magnificent skills. To communicate with these customers, Rosanna gave them her personal phone number due to the absence of a business phone.
In an instant, it seemed that the line between Rosanna’s business and personal life began to become blurry. Her personal phone began to be bombarded with calls and texts she had trouble organizing and as a result, everything piled up and her personal and business data became all mixed. To top it all off, the data on Rosanna’s phone was becoming close to non-existent. Due to the mess, she began losing customers, and just like her phone’s data, even the same could be said for her business – seemingly close to non-existent.
How did it come all this way? It’s a difficult question to ask, yet it has quite an easy answer. It’s simply because Rosanna gave away her personal phone number. One of the most important things in the business world to know is to never keep things personal and that definitely applies to phone numbers too.
Today, we’re dissecting the 3 main disadvantages of using a personal phone number for business.
Disadvantage #1. Saying Goodbye to that Great Work-Life Balance.
When you use your personal phone number for your business, you might as well ask yourself, “Work-Life Balance, who?”, because once you let your customers know they can use your personal phone number, it’s like you’re telling them you’re available 24/7. After all, it’s not like you can totally turn off your phone, because what if a personal emergency happens? How will the people in your personal life reach you?
Disadvantage #2. Productivity Can Be Decreased.
Getting calls from your personal life, thinking that it could be related to business, can decrease your productivity. You might end up having to go through some small talk for personal matters that could unexpectedly last a while, while unknowingly having customers already trying to reach you. You wouldn’t be able to properly establish good service, causing you to not do your work for business matters efficiently. And when your productivity is decreased, your revenues are bound to decrease too.
Disadvantage #3. Not only is Your Privacy in Danger, But So Is Your Security.
When your mode of communication for personal and business matters is one, you’re bound to encounter problems that could risk your privacy and security. Imagine getting a notification from an extremely personal matter. Then, you head on to your messaging app where both personal and business conversations can be found. After that, you, unfortunately, reply to a conversation with a personal touch to it, but see that you have mistakenly sent it to a customer. By this time, your customer would know of your personal matters or problems and things could eventually get out of hand.
These disadvantages sure are alarming, but don’t let them harm you and your business life by signing up to Bling and availing a business phone!
Width Bling, you can get a personalized business phone with an area code of your choice. You can also be able to customize a welcome greeting, voicemail, and even an auto-text responder message if ever you’re not able to pick up the phone right away or if ever the call just so happens to suddenly get cut. In addition, Bling’s business phone also has an Interactive Voice Response (IVR) so that customers can easily be forwarded to the department of your company that they would want to talk to.
If you’re on a call at the moment and have other customers attempting to contact you, you will be able to see them in a queue and choose who you’ll prioritize first. Finally, you wouldn’t have to pay extra to call and text more, because Bling gives unlimited calls and texts.
The best part of it is that Bling isn’t just a business phone, but is also a platform where you can have a unified inbox with Facebook, Instagram, and Gmail integrations and CRM with extremely impressive features.
Impressed? Well, what are you waiting for? Head on over to Bling and sign up now!
