Enhance Customer Interactions with Live Call Monitoring

Engage in real-time call monitoring, provide discreet guidance to your agents, and seamlessly join customer conversations to elevate service quality.

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Loved by thousands of businesses globally for our ease of use!

Live Call Monitoring

Empower your business with real-time call monitoring for quality control, training, and performance evaluation. This feature enables you to discreetly listen in on live calls, ensuring your team delivers exceptional service.

Real-time Coaching with Call Whisper

Provide immediate support and guidance to agents without the caller's knowledge. This feature enables you to coach your team in real-time, improving their skills and service delivery.

Interactive Engagement with Call Barge

Join monitored calls to engage directly with agents and customers for swift issue resolution. This feature enables you to actively participate in customer interactions, ensuring your business delivers the best possible service.

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Used by the world’s most
innovative teams

“Wavellon provides premium paddleboards across multiple geographical locations. As an ecommerce business, it was important for me to find a phone system that is modern, easy to use and also fits my bill. I am glad that I came across Bling, it gets the job done.”

Marc

Wavellon

“Elite Sweets is an industry leader when it comes to healthy, low carb and delicious donuts. We serve customers across the US and one of the challenges we run into is our customers engaging with us through various platforms. Highly recommended if you are worried about lost sales.”

Amin

Elite Sweets

“Laundr provides on demand laundry service across multiple locations. We need tools that can help our partner-facing teams efficiently communicate with our customers & partners across several cities. I am glad that we picked Bling as our helpdesk solution - it is super easy to use, customizable. I would 100% recommend it to any large size team.”